Question 1

How accurate is the PDF to CSV conversion?

Accepted Answer

Our AI-powered OCR technology achieves 99% accuracy for most document types. We use advanced machine learning algorithms to recognize text, tables, and structured data from PDFs, images, and scanned documents. Accuracy may vary depending on document quality, resolution, and text clarity.

Question 2

What file formats do you support?

Accepted Answer

We support PDF files, JPG/JPEG images, PNG images, and WebP formats. You can upload documents photographed with your phone, scanned documents, or digital PDFs. Our system automatically processes and extracts data from any of these formats.

Question 3

Is my data secure and private?

Accepted Answer

Yes, your data security is our top priority. All files are processed securely with encryption, and we don't store your documents permanently on our servers. Files are automatically deleted after processing to ensure your privacy and confidentiality.

Question 4

How long does the conversion process take?

Accepted Answer

Most conversions complete within 30-60 seconds, depending on document size and complexity. Simple single-page documents process almost instantly, while multi-page PDFs or complex tables may take a bit longer. You'll see real-time progress during processing.

Question 5

Do I need to create an account for basic conversions?

Accepted Answer

No account needed for your first conversion! You can try our service immediately by uploading a document. For enhanced features, unlimited conversions, and priority processing, you can upgrade to our premium plan.

Question 6

Can you process handwritten documents?

Accepted Answer

Yes, our advanced OCR technology can recognize handwritten text with good accuracy, especially for clear, legible handwriting. For best results, ensure the handwriting is neat and the image is well-lit and in focus.

Question 7

What happens if the conversion doesn't work properly?

Accepted Answer

If you're not satisfied with the results, you can contact our support team for assistance. We continuously improve our algorithms and can often provide tips for better results or process challenging documents manually.

Question 8

Is there a file size limit?

Accepted Answer

Free users can upload files up to 10MB. Premium subscribers have higher limits and can process larger documents. For very large files, consider splitting them into smaller sections for optimal processing speed.

Question 9

Can I batch process multiple documents?

Accepted Answer

Premium users can upload and process multiple documents simultaneously. This feature is perfect for businesses that need to convert many invoices, receipts, or reports regularly. Free users can process one document at a time.

Question 10

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription anytime from your account dashboard. Go to Settings > Subscription and click 'Manage Subscription' to access billing options. Your access continues until the end of your current billing period.