Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, payment information, and the documents you upload for processing.

2. Types of Data Collected

The following types of information may be collected when you use our service:

  • Personal information (name, email address)
  • Account and authentication data
  • Payment and billing information (processed by Stripe)
  • Document content and metadata for processing
  • Usage analytics and activity logs
  • Technical information (IP address, browser type, device information)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our document conversion services
  • Process your documents and deliver conversion results
  • Handle billing and payment processing
  • Send you technical notices, updates, and support messages

4. Data Storage and Security

Your uploaded documents are temporarily processed and are not permanently stored on our servers. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with trusted service providers who assist us in operating our service, such as payment processors (Stripe) and cloud infrastructure providers, provided they agree to keep this information confidential.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also choose to close your account at any time. For residents of California and the European Union, additional rights may apply under applicable privacy laws.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our service. These may include authentication cookies, preference settings, and analytics to help us understand how our service is used.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@oipdf.com. We will respond to your inquiry within a reasonable timeframe.